Terms & Conditions For Entering into a Service Agreement for the Online Course

Tbilisi, Georgia, 2024

The Service Administrator (hereinafter referred to as the “Administrator”), by publishing this offer, invites any interested party, whether an individual, legal entity, or sole proprietor (hereinafter referred to as the “User”), to enter into an agreement for the provision of services for an online course (hereinafter referred to as the “Agreement”).

By accepting the terms set out below and paying for the services, the accepting party becomes the User.

In light of the above, please carefully read the text of this offer, and if you disagree with any clause, the Administrator advises against taking any actions necessary for acceptance of this offer.

The full and unconditional acceptance of this offer is the User’s payment for the services proposed by the Administrator and getting access details to the online course. For services offered by the Administrator under promotions (special offers, where available), the full and unconditional acceptance of this offer is the User’s payment of the full cost of the services. The date of acceptance of this offer by the User (the date of entering into the Agreement) shall be deemed to be the date on which funds for the provision of services by the Administrator are credited to the Administrator’s account or that of its payment agent.

By paying for the Administrator’s services, the User:

• Confirms they have read and unconditionally agree with the terms outlined in this offer;
• Acknowledges they understand the nature of the services to be provided under this Agreement;
• Guarantees the accuracy and currency of the information provided about themselves;
• Guarantees they are an adult and fully capable individual;
• Agrees to be solely responsible for any consequences arising from providing inaccurate, outdated, or incomplete information about themselves;
• Confirms that the Administrator’s provision of services remotely through software (hereinafter – “Software”) as electronic services fully meets the User’s capability to utilize services delivered in this manner.

If the recipient of the services is an individual other than the User (hereinafter, the “Participant” or “Participants”) or an authorized representative(s) of the User, such individual(s) must be named by the User upon accepting the offer or by sending a corresponding notice to the email address provided, no later than the service start date. In the absence of such information from the User, the Participant or authorized representative will be the individual who actually logs into the online platform via the registration link sent by the Administrator to the email or messenger specified by the User when accepting the offer. For the Participant, this offer shall constitute an agreement in favor of a third party. In this case, payment for services must be made by the User on behalf of the Participant, and the User guarantees that they have obtained all necessary (legally regulated) consents from the individual concerned, as the data subject.

1. Subject of the Agreement

1.1. Terms and Definitions: The following terms are used in this offer with the meanings provided below:

• “Service Administrator” – the entity responsible for providing services in accordance with this offer.

• “User” – a legally capable individual, legal entity, or sole proprietor who has accepted this offer for their own benefit or as a legal representative acting on behalf and in the interest of another party, and as the User of the Service Administrator’s services under the concluded agreement. If services are provided for minors, all rights, obligations, and responsibilities under this agreement are assumed by their legal representatives. The User is responsible for the accuracy of the provided information. Unless proven otherwise, any actions performed on the Internet platform using the User’s personal data are considered to have been performed by the User personally.

• “Offer” – this document containing all agreements between the Parties regarding the subject of the agreement, located on the internet at https://wiserium.com and on the GetCourse platform.

• “Website” – the official website of the Service Administrator, including all its sections (pages, subdomains), file structure, and any other structural elements, source and object code, hosted on the Internet at https://wiserium.com. All rights to the website, as a complex object of intellectual property, including domain name rights, content, photos, videos, design elements, and other intellectual property and identification elements, belong to the Service Administrator. It also includes access to the User’s personal account, access to which is provided by the Service Administrator on the GetCourse platform, as well as other technical means that enable the functioning and provision of online lessons.

• “Software” – a browser (Google Chrome, Safari, etc.) to access internet resources, along with other programs necessary to use the Service Administrator’s services (software for audiovisual content playback, viewing photos and graphics, and any other programs required to access materials and services provided by the Service Administrator). The User is responsible for ensuring the availability of the Software on their personal computer or other device used for internet communication and service access.

• “Acceptance of the Offer” – the complete and unconditional acceptance of the offer’s terms by performing the actions specified in this offer (Section 3.3.3). The date of acceptance is the date on which funds are received by the Service Administrator’s account or its payment agent. The Service Administrator may limit the number of spots available for purchase.

• “Agreement” – the agreement between the Service Administrator and the User, concluded through the acceptance of the offer.

• “Services” – online course services provided by the Service Administrator to the User in the manner and scope specified in this offer, delivered in the form of online lessons.

• “Course/Online Course” – a proprietary educational online course by the Service Administrator, consisting of online lessons.

• “Chat” – a channel on the social networks “X,” “Instagram,” “Telegram,” “Facebook,” and other social media that the Service Administrator deems relevant for promoting the Services and providing information about them.

Other terms and definitions found in the Agreement text shall be interpreted by the Parties in accordance with Georgian law and established internet practices for interpreting such terms.

1.2. This agreement, concluded by accepting this offer, is governed by the civil law norms of Georgia, as its terms are defined by the Service Administrator in this offer and can only be accepted by the User in full by joining the proposed Agreement. By accepting the offer, the User confirms that they have fully read and agree to its terms. The Georgian law shall apply to the legal relations under this Agreement.

2. Characteristics of the Provided Services

2.1. The subject of this Agreement includes:

• Providing access to Online Courses for the purpose of enabling the User to acquire information solely for personal, non-commercial use.

• Providing access to Webinars at the sole discretion of the Service Administrator regarding their scheduling.

3. Form and Procedure for Providing Services

3.1. Access to the Online Course is provided as follows: The User will access the Online Course in their personal account on the GetCourse platform. Login credentials will be sent to the User by email. If the User has entered incorrect personal data, they may contact the Service Administrator to resolve the issue by providing accurate information and proof of payment.

Access to the Online Course may be limited to a period specified in the Online Course Terms published on the official website. The Service Administrator may adjust the access period at any time, but may not reduce the access period for existing Users who have purchased the course under previously established access terms.

Access to the Online Course is granted only upon full payment and will be removed entirely in the event of a refund request or if payment is not made within the set timeframe for the purchased Online Course. The Service Administrator reserves the right to adjust the access period to the Online Course.

Access to the Online Course, Webinar, and other products conducted by the AUTHOR may be restricted without a refund if any offensive behavior toward the author, the author’s team, or other participants of the course/product/project is documented. Such documentation can be done via chat, direct messaging, or support communications.

3.2. Upon mutual agreement with the Service Administrator, the User may be granted an extension to the Online Course access period if, for valid reasons, the User was unable to complete the course within the initially designated timeframe.

3.3. Services are subject to payment regardless of their usage by the User.

3.3.1. The Service Administrator reserves the right to unilaterally modify the terms of this offer at any time without prior approval from the User, provided the updated terms are published on the Website or in the Chat.

If the User disagrees with any changes to the offer, they must discontinue using the Services and notify the Service Administrator of their intent to terminate services by sending a notice to the provided email address, following the process outlined in this offer.

The User is responsible for regularly monitoring any changes made by the Service Administrator to the offer’s terms. Lack of knowledge about the Agreement terms does not serve as grounds for the User to make claims against the Service Administrator.

3.3.2. Under this Agreement, the Service Administrator is obligated to provide online course services for the duration specified on the website or in this Offer, and the User is obligated to accept and pay for the Services. The cost, duration, and conditions for service provision by the Service Administrator are detailed in the relevant section (page, subdomain) of the Website. Additional information may be provided to the User via email, messaging apps, or other electronic means.

3.3.3. The User may confirm their acceptance (acceptance of the offer) of the terms of this Agreement in full by performing any of the following actions:

• By submitting an application on the Website and paying the full service cost as set by the Service Administrator;
• By fully paying for the Service Administrator’s services, including, but not limited to, payments based on invoices issued by the Service Administrator;
• By following an individual or hyperlink to pay for the Service Administrator’s services and transferring the funds;
• By paying for the Services through the GetCourse service.

Lack of knowledge about the Agreement terms does not serve as grounds for the User to make claims against the Service Administrator.

Upon acceptance by the User, all prior agreements between the Parties become null and void, and only the provisions of this offer apply.

4. Cost of Services, Payment Terms, and Procedure

4.1. The cost of services provided by the Service Administrator is 245 GEL, equivalent to 8,800 RUB (nine thousand nine hundred rubles) or 89 USD.

4.2. Payment for services is made by the User on the Website via Yookassa, Payoneer, PayPal, or, if needed, through other individually provided options (such as Yoomoney wallet, WebMoney, etc.). The Service Administrator accepts payment made by transferring funds to the Service Administrator’s account. The payment date is considered to be the date funds are credited to the Service Administrator’s account.

4.3. Payment for services under this Agreement is made by the User through non-cash transactions, including bank transfers, electronic payment systems, and digital payment services per the rules of the respective payment systems and processing companies, or other methods specified by the Service Administrator in the relevant section of the Website. Alternative payment arrangements may be offered during promotional events (special offers) on the Website or as additionally agreed in writing with the Service Administrator. The User (as an individual) consents to receiving a single receipt upon full payment of the service cost.

4.4. The Service Administrator will begin providing services only after receiving payment confirmation for the corresponding service. Payment is considered complete when funds are credited to the Service Administrator’s account. The User is solely responsible for the accuracy of their payments.

4.5. All payments under the Agreement are made in Georgian Lari or in the User’s local currency, which is the Russian Ruble, or in USD or another international currency. The service cost includes a 20% VAT.

5. Service Delivery Terms

5.1. The service is provided to the User for the duration specified in this Offer or on the official website.

5.2. The User agrees to connect to the online lessons on time.

5.3. Services are considered delivered as follows:

5.3.1. Services are deemed fully delivered by the Service Administrator once access to the corresponding video recordings is provided, regardless of whether the User (participant) has viewed or listened to them. The User acknowledges that the result of the services is the Service Administrator’s provision of access to the video and audio recordings of the virtual avatar or online lesson host.

5.3.2. Access to the online course is considered delivered once the Service Administrator provides the User with the link, username, and password for access.

5.4. The Parties agree that there is no need to sign an acceptance certificate for services rendered. The absence of any written and substantiated complaints from the User within two calendar days from the date the specific service was rendered confirms the User’s full and unconditional acceptance of the service’s quality and scope.

5.5. All services are provided by the Service Administrator and accepted by the User separately and independently of the acceptance of other services.

6. Rights and Obligations of the User

6.1. The User has the right to:

6.1.1. Pay for the services of the Service Administrator as specified in the Agreement.

6.1.2. Request access to services after payment.

6.1.3. Expect the proper and timely provision of services from the Service Administrator.

6.1.4. Contact the Service Administrator through agreed communication channels regarding service-related issues and obtain information about the services.

6.2. The User is obligated to:

6.2.1. Ensure their own technical capability to access the Service Administrator’s services, including:

Reliable internet access, as the Service Administrator is not responsible for the quality of the User’s internet connection. The User should notify the Service Administrator of any connectivity issues affecting online lessons.

Appropriate software compatible with the Service Administrator’s transmission methods, such as the GetCourse platform or other platforms chosen by the Service Administrator.

A smartphone and computer to receive services.

6.2.2. Strictly adhere to the following Rules of Conduct while receiving services:

Maintain discipline and common standards of behavior, showing respect toward representatives of the Service Administrator, the Administrator, and other Users, without infringing on their dignity.

Avoid aggressive behavior, refraining from actions that may interfere with the Service Administrator’s representatives or other Users during service delivery.

Refrain from using information obtained from the Service Administrator in ways that may harm the Administrator’s interests.

Avoid forming or joining unauthorized group chats with other Users.

Avoid using offensive language or expressions that may offend the Service Administrator’s representatives or other Users, including in chat and other communication channels.

Refrain from advertising or offering third-party services to other Users or representatives of the Service Administrator without prior consent from the Administrator.

Refrain from collecting funds from other Users for any purposes.

6.2.3. Inform the Service Administrator of any valid reasons for being unable to attend online lessons, providing proof of such reasons if necessary.

6.2.4. Pay for the Service Administrator’s services as outlined in the Agreement

6.2.5. Not disclose information regarding the activities of the Service Administrator learned during service use under this Agreement.

6.2.6. Regularly monitor updates to the offer terms made by the Service Administrator

6.2.7. Contact the Service Administrator via email in case of connection issues that cannot be resolved independently.

6.2.8. Provide correct information required to access online lessons.

7. Rights and Obligations of the Service Administrator

7.1. The Service Administrator has the right to:

7.1.1. Withhold services until payment is received. Payment is considered complete once the funds are credited to the Service Administrator’s account. The User is responsible for the accuracy of their payments.

7.1.2. Determine the forms and methods of service delivery according to Georgian law and the specific conditions of the Agreement.

7.1.3. Discontinue service, including chat access, if the User violates Section 4.2.2 and Section 7 of the Agreement.

7.1.4. Require payment for provided services.

7.1.5. Request any necessary information from the User to fulfill their obligations under the Agreement. If the User provides incomplete or inaccurate information, the Service Administrator may suspend service until the information is corrected, and is not liable for delays due to inaccurate information.

7.1.6. Involve third parties and third-party software (including Artificial Intelligence) in service delivery. The choice of co-executors is at the Administrator’s discretion.

7.1.7. Modify or supplement the offer terms unilaterally, provided updated terms are published on the Website.

7.1.8. Reschedule services for valid reasons.

7.1.9. Conduct photo and video recording during service delivery, using photos, videos, or other media of the User/Participant related to the services or taken during service delivery. Media created by the User/Participant or on their behalf may only be used with the Service Administrator’s written permission.

7.2. The Service Administrator is obligated to:

7.2.1. Provide services via internet connection.

7.2.2. Grant access to video lesson recordings after receiving payment from the User.

7.2.3. Inform the User of any changes or additions to the offer terms by publishing an updated offer on the Website and displaying an indicator symbol.

 

8. Termination of Agreement and Liability of Parties

8.1. The Service Administrator has the right to unilaterally terminate the Agreement in the following cases:

• If the User fails to pay for the services on time;
• If the User repeatedly (2 or more times) violates the rights and lawful interests of other Users or persons engaged by the Service Administrator, or disrupts the service process through their behavior;
• If the User repeatedly (2 or more times) fails to fulfill their obligations under this Agreement;
• If the User breaches confidentiality or commercial secrecy terms under this Agreement, in which case the Agreement is terminated to prevent further violations and minimize losses for the Service Administrator;
• If the User damages the business reputation of the Service Administrator;
• If the User infringes on the copyright or other rights of the Service Administrator by distributing materials, either paid or free of charge, or by organizing joint purchases (collective purchases) of the Administrator’s informational products. This termination is also done to halt the violation and minimize losses.
• In any of the above cases, fees already paid by the User are non-refundable. The Agreement is terminated to prevent violations and minimize the Service Administrator’s losses.

8.2. The User has the right to unilaterally terminate the Agreement.

8.2.1. If the User withdraws from the services before they commence, the User is entitled to a refund of the paid amount, minus any actual expenses incurred by the Service Administrator. These expenses may include bank fees, credit organization charges, and any other payment processing fees related to the refund.

For any refunds or other payments from the Service Administrator to the User, the User bears the costs. When making such payments, the Service Administrator may offset these costs against the refund amount.

8.2.2. If the User cancels the Service Administrator’s services after partial provision, no refund will be issued.

8.3. The User must submit a termination request via email, specifying the reason for termination, the User’s email (used during registration), and bank details for payment (bank account, name, and address). Any other correspondence on social networks or messengers regarding contract termination or refund is not considered an official request, although it may be sent as a follow-up if there are concerns about email delivery or delays in the Service Administrator’s response.

Upon receiving the termination request, the Service Administrator may restrict access to services on the same day.

8.4. Termination requests and refund requests are reviewed by the Service Administrator within 10 (ten) calendar days from the date of receipt. The outcome will be either a denial with reasons or a letter detailing the refund process. If a refund is approved, it will be processed within 14 (fourteen) business days to the User’s account or another account provided in writing.

If the User paid via a payment system, the refund will be issued through the same system, with the refund considered complete once the funds are debited from the Service Administrator’s account.

8.5. The User must refrain from spreading any false information about the Service Administrator’s services or statements that may harm the Administrator’s reputation. A fine of 9000 GEL will apply for each confirmed instance of such a violation.

8.6. The Service Administrator is not responsible for the inability to provide services due to factors beyond their control, such as User’s internet issues, equipment malfunctions, software problems, or email service disruptions (e.g., emails marked as spam). In these cases, the services are considered duly rendered and fully payable.

8.7. The Service Administrator is not liable for any breach of the Agreement if the User provided inaccurate or incomplete information, including contact details, or failed to update their contact information when it changed.

8.8. None of the information or materials provided by the Service Administrator within the scope of the services under this Agreement should be considered as a guarantee of results. The User bears full responsibility and assumes all risks associated with decisions made based on the information and materials provided by the Service Administrator.

8.9. The Service Administrator does not guarantee the accuracy of information provided during online lessons, as the information is innovative and requires academic research and experimental validation, which is beyond the Administrator’s capabilities.

8.10. If the User violates clauses 9.1 to 9.4 of the Agreement, the User must immediately cease all direct or indirect violations upon receiving a demand from the Service Administrator or the copyright holder. This includes, but is not limited to, deleting all copyrighted content (or confidential information) and paying a penalty from 15,000.00 GEL to 150,000.00 GEL, with a minimum of 15,000.00 GEL for each violation.

The Service Administrator’s demand for a penalty must be settled immediately without court proceedings. If the User fails to comply within 5 (five) calendar days from the date of the demand, the Service Administrator reserves the right to pursue legal action for protection of rights, including seeking reimbursement for legal fees.